Collections
Mark Invoice Uncollectible
Operator-initiated write-off: flip a still-collectible invoice to uncollectible and post the write-off reversal so the books stop carrying money that will never arrive.
POST
Manually write off an invoice as uncollectible
Writes off an invoice by hand. The invoice’s status becomes
Errors use the standard envelope — see Errors.
uncollectible, any
scheduled retry is cleared, and the write-off reversal is posted to the ledger
so AR no longer overstates what is owed. It is the manual counterpart of the
write-off the dunning engine performs automatically.
The reversal credits Accounts Receivable for the full invoice total, split by
what has already happened to the revenue:
- Still-deferred portion (a subscription invoice’s pre-tax amount not yet recognized): debit Deferred Revenue, credit AR. Under the cash model this is the whole pre-tax amount.
- Already-recognized portion (accrual-model revenue recognized before payment, or all of a one-off invoice’s pre-tax amount): recognized revenue cannot be un-deferred, so it is expensed — debit Bad Debt Expense, credit AR.
- Tax: debit Tax Payable, credit AR, since tax on money that will never be collected is not owed.
open or past_due invoice can be written off — the call cannot
resurrect a paid, voided or already-uncollectible invoice, so it is safe to
repeat: a second call returns 404. The invoice stays on the
collections queue with
status: uncollectible while a balance is still owing, and counts toward the
uncollectible bucket of the
collections funnel. To see the
posted legs, use Invoice Journal Entries.
Path Parameters
No request body.
Example Request
Response
Fields
Errors
The status change is committed before the ledger reversal is posted. If the
posting fails the invoice stays
uncollectible, the failure is logged, and
the un-reversed write-off remains visible in the tie-out’s unscheduled bucket
until it is reconciled — the write-off is never silently lost.