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Acquire, retain, recover

Winning a customer is only half the battle — keeping them, and getting paid, is the other half. Growth & Recovery brings together the tools that protect and grow revenue: a reinforcement-learning smart retry engine that learns the best time to re-attempt failed payments, multi-step dunning campaigns for customer communication, cancel flows and churn prediction to keep customers, and referrals and gifts to bring new ones in. These tools map onto the customer lifecycle — acquire, retain, and recover:

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Key capabilities

  • Smart retry — epsilon-greedy, Thompson sampling, and UCB1 bandit strategies pick optimal retry timing per context
  • Recovered-revenue attribution — see exactly how much revenue the recovery engine earned back
  • Dunning campaigns — multi-step, escalating communication flows for failed payments
  • Retention — cancel-flow deflection offers and churn-risk scoring with alerts
  • Acquisition — referral programs and giftable subscriptions

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Explore Growth & Recovery

Smart Payment Retry

Reinforcement-learning retry scheduling that maximizes payment recovery.

Dunning Campaigns

Multi-step, escalating communication flows to recover failed payments.

Cancel Flows

Build guided cancellation experiences with deflection offers.

Churn Prediction

Score customers by churn risk and act on early-warning alerts.

Referrals

Run referral programs with codes, tracking, and qualification rules.

Gifts

Let customers purchase, gift, and redeem subscriptions.